Explorer 2.0 Lenses & Parts
Parts for Explorer 2.0 sunglasses. Side Shields, Temple Arms and Lenses are sold per pair. Installation hardware is included.
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- SCShawn C.Verified BuyerRated 1 out of 5 stars3 weeks agoBummer.
Just ordered my 3rd or 4th replacement pair of side shields for the Explorers. As others have mentioned, they most assuredly fall off/disappear. They also, on each occasion I’ve had to replace them, are not in stock at the US distributor, rendering them non functional for work, backcountry ski guide and mountaineering guide. And, as others have noted, the replacement parts are expensive, 25 bucks a pop. The lenses are excellent. The full package is excellent, when all the pieces are present. However, from a field test perspective, no bueno.
Julbo Eyewear2 weeks agoHi Shawn,
Thank you for taking the time to share your experience. We truly value feedback from professionals like yourself who rely on our gear in demanding environments.
We’re glad to hear that the lens performance and overall design have served you well, but we’re sorry for the ongoing frustration with the side shields. It’s clear this has created challenges for you in the field, and we understand how critical reliable, complete gear is — especially in backcountry and guiding scenarios.
Your input is being shared with our product and support teams as we work to improve long-term performance and part availability. We also recognize the concern around replacement costs and will take that into account as we evaluate ways to better support our most active users.
We appreciate your continued trust in Julbo, and if there’s anything further we can do to help in the meantime, don’t hesitate to reach out directly at info@julbousa.com.
—The Julbo Team
- DWDouglas W.Rated 5 out of 5 stars1 year agoWorks for me!
Works for me!
- WCWayne C.Verified ReviewerRated 3 out of 5 stars2 days agoStuck in sideshieldverse
Never can find explorer 2.0 side shields blue anywhere. They fall off easily, they want 40.00 but other companies have them for 8.00; but never blue. Time to change brand again
Julbo Eyewear14 seconds agoHi Wayne,
Thank you for your feedback, and we're sorry to hear about your experience with the Explorer 2.0 side shields. We understand how frustrating it can be when replacement parts are hard to find—especially in your preferred color.
While we do our best to keep accessories like side shields in stock, certain colors, such as blue, can sell out quickly or be produced in more limited quantities. As for the pricing, our replacement parts are made to the same high standards as our eyewear and are designed to perform in the demanding environments our products are built for.
That said, your feedback is important to us. We’ll be sure to pass your comments along to our product and inventory teams as we continue to improve both durability and availability.
If you’d like help tracking down a specific part or have any questions, our customer service team would be happy to assist—just reach out to us at info@julbousa.com.
We appreciate your support and hope we can earn your trust again in the future.
Best regards,
The Julbo USA Team - MSMichael S.Verified ReviewerRated 1 out of 5 stars3 weeks agoSide Shields
Ordered a pair of Explorer 2.0 and have only worn them a few times. Ive never dropped them and keep them in a case when not in use. The side Shields have fallen off 3 out of the 5 times ive worn them. The last time i was on a hike and couldnt find one of the side shields. Ive contacted customer service to see if i can get a new set. They told me my color was out of stock but their website shows it in stock if you try and order them. I will submitt another review once we see how Julbo handles this. I truly hope their customer service stands behind the "lifetime"warranty as i really like the glasses.
Julbo Eyewear3 weeks agoHi Michael,
Thank you for your feedback — we’re really sorry to hear about the issue with your Explorer 2.0 side shields and the confusion regarding replacement availability. That’s certainly not the experience we want for our customers, especially with gear that’s built for reliability in the mountains.
We appreciate you reaching out to our customer service team already, and we’ll make sure to double-check the inventory status and follow up with you directly to help resolve this. Your satisfaction is important to us, and we absolutely stand behind our lifetime warranty — especially when it comes to performance and quality.
We’re glad to hear you’re enjoying the glasses otherwise, and we’ll do everything we can to make this right. Thank you again for bringing this to our attention.
—The Julbo Team
- PBPhillip B.Verified BuyerRated 4 out of 5 stars1 month agoSide Shades
Service reps were great in straightening out my error when I tried to order shades but got eye pieces..
Problem is no shades in stock and indeterminant when they will be....why the shades popped off my Explorer 2s is still baffling ....not really a secure mounting system.....
