Request for Deletion of Personal Information
Julbo Inc. (“Julbo,” “we,” “our,” or “us”) is committed to protecting your privacy and honoring your rights regarding your personal information.
Subject to applicable law, you may request deletion of personal information that we have collected about you.
Categories of Information Eligible for Deletion
You may request deletion of personal information associated with:
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Your Julbo customer account
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E-commerce order history
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Email marketing subscriptions
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Warranty registrations
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Customer service communications
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Online activity associated with your use of julbo.us
Please note that certain information may be retained where required or permitted by law, including for tax, accounting, fraud prevention, warranty administration, dispute resolution, or regulatory compliance purposes.
How to Submit a Deletion Request
To request deletion of your personal information, please contact us at:
Email: info@julbousa.com
Subject Line: Data Deletion Request
To help us process your request, please include:
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Your full legal name
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The email address associated with your Julbo account or order
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Any relevant order number(s)
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A clear statement requesting deletion of your personal information
For security purposes, we may require additional information to verify your identity before processing your request.
Verification and Processing
Upon receipt of a verifiable request:
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We will confirm receipt of your request.
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We will review and process the request in accordance with applicable privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable U.S. state privacy laws.
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If your request is validated and no legal exception applies, we will delete or anonymize your personal information within the timeframe required by law.
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You will receive confirmation once your request has been completed.
Questions
If you have questions regarding your privacy rights or this process, please contact us at info@julbousa.com.
